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Re: Allen hooks

Joined:
2012/3/14 6:23
From Lancaster
Posts: 998
Offline
I have never used them but they look pretty decent. I'm sure I will give them a shot at some point.

MD_Gene - their model N203 scud hooks go down to size 22.

Posted on: 2013/8/3 22:11


Re: Allen hooks

Joined:
2010/3/2 8:23
Posts: 132
Offline
Hi dc410,

Thanks for taking a look at the site. We are working in smaller sizes. I'm in Asia now having several meetings regarding our hooks along with other things. We've made the move out of China to Korea and Japan (soon). We've been discussing smaller sizes and adding several other hooks to the line up. The smaller you go the harder they are to make and maintain quality.


We will add a new scud hook to the site next week as well.

Thank you

Justin

Posted on: 2013/8/4 2:07


Re: Allen hooks

Joined:
2013/3/14 7:13
From Norwich, CT
Posts: 206
Offline
i just received an order of hooks from allen and i'll just say you better go over the invoice to ensure you receive the hooks you ordered.

after checking my invoice vs the bags of hooks i noticed that i did not receive some of the hooks i ordered (they were checked off by somebody), received a quantity of 2 when i only ordered 1 of one style of hook and received 3 bags of hooks i didnt even order.

good luck if you order hooks

Posted on: 2013/8/4 16:56


Re: Allen hooks

Joined:
2010/3/2 8:23
Posts: 132
Offline
Normand,

Your error is definitely not the norm for our pick/packers. Three or Four years ago it might have been an issue when I was doing it all myself. Unfortunately, human errors do happen. Us and all companies try to limit those the best we can.

I can assure anyone who orders from us your order will be shipped on time with fast delivery, filled, and backed by our 7 day a week customer service.

Normand, if you want to email me at info@allenflyfishing.com I'll take care of it with Kyle to send you the missing hooks. We also have a phone number listed on the site if you prefer to contact us that way or we can contact you via phone with the number you have listed in your account.

Thank you,

Justin

Posted on: 2013/8/4 22:01


Re: Allen hooks

Joined:
2008/1/21 19:15
From Pittsburgh
Posts: 2718
Offline
I, and many others on this site, can testify to the great service Justin has provided... He will make it right for you!

Posted on: 2013/8/5 8:36


Re: Allen hooks

Joined:
2013/3/14 7:13
From Norwich, CT
Posts: 206
Offline
i will send allen an email to see if things can get straightened out as i would like to order more hooks but i'm a little gun shy on trust.

if it can get worked out then there might be more orders.....we'll see. maybe ordering in small quantity of items might be better.

i will still say that you should ALWAY check the invoice for correctness of your order regardless of who you buy from online

Posted on: 2013/8/5 9:10


Re: Allen hooks

Joined:
2011/6/29 9:38
From Philadelphia
Posts: 2137
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Quote:

nfrechet wrote:
i will send allen an email to see if things can get straightened out as i would like to order more hooks but i'm a little gun shy on trust.

if it can get worked out then there might be more orders.....we'll see. maybe ordering in small quantity of items might be better.

i will still say that you should ALWAY check the invoice for correctness of your order regardless of who you buy from online


Give the guy a chance. I think you will find that Allen is big on customer service and support. Where I have never had any issues with them, I have NO DOUBT they would make good on any issue if I ever had one. I plan to buy most of my hooks from them and was excited to see that smaller sizes are coming. I mean seriously, his hooks are quality, half the price of the other guys and free shipping. I know I'm not perfect and only hope that people give me a chance to correct my mistakes.

Posted on: 2013/8/5 19:13


Re: Allen hooks

Joined:
2013/3/14 7:13
From Norwich, CT
Posts: 206
Offline
the only person that has to worry about my business is ME.

i have sent them an email like i said i would in my earlier post and i'll wait for a response from them and what their corrective measure will be. in the mean time theres no need for anybody who is satisfied to worry about it

Posted on: 2013/8/5 20:23
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Fly tyers can be masters at making things complicated!

http://flytyingnewandold.blogspot.com/

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Re: Allen hooks

Joined:
2013/3/14 7:13
From Norwich, CT
Posts: 206
Offline
all is well with my order thanks to the allen people straightening it out for me.

Posted on: 2013/8/6 7:14


Re: Allen hooks

Joined:
2009/12/17 20:43
From Souderton PA
Posts: 868
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Quote:

nfrechet wrote:
the only person that has to worry about my business is ME.

i have sent them an email like i said i would in my earlier post and i'll wait for a response from them and what their corrective measure will be. in the mean time theres no need for anybody who is satisfied to worry about it


I don't think Fox was worrying about your problem, just reassuring you and others on the forum that Allen has great customer service. I too buy all my hooks from Allen as I'm using up my TMC stock and will continue, the only exception being some classic Mustad hooks for historical reasons. Their product is good quality at a reasonable price, but it is their service that makes me a return customer. After all,when was the last time you saw a hook company jump in on a forum to correct a mishap?
Mike.

Posted on: 2013/8/6 7:16
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Re: Allen hooks

Joined:
2013/3/14 7:13
From Norwich, CT
Posts: 206
Offline
thank you for your concern

it was simply not knowing on my part that a new number designation replaced an older number designation. the invoice i received made no mention of changed number designations. all has been corrected

all is good with allen and i too will continue to buy hooks from them especially the barbless hooks.

this is not the only forum allen posts on as i have seen them on other forums

however with everything all cleared up, i will continue to check each and every invoice i receive from everybody i order from online. everybody should be aware of what they are receiving.

Posted on: 2013/8/6 9:14
_________________
Fly tyers can be masters at making things complicated!

http://flytyingnewandold.blogspot.com/

http://www.danica.com/flytier/nfrechette/nfrechette.htm


Re: Allen hooks

Joined:
2011/7/6 15:59
From OH
Posts: 168
Offline
Joining a chorus of tyers who are happy, allen will be adding smaller hooks.

Posted on: 2013/8/6 9:20


Re: Allen hooks

Joined:
2013/3/14 7:13
From Norwich, CT
Posts: 206
Offline
i am happy to but was concerned.

just placed another $50+ order

hopefully smaller sizes are soon and out of stock sizes are replenished

Posted on: 2013/8/6 10:02
_________________
Fly tyers can be masters at making things complicated!

http://flytyingnewandold.blogspot.com/

http://www.danica.com/flytier/nfrechette/nfrechette.htm



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